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Mr. Rogerson's conduct is consistent with the best practices recommended for organizations that make mistakes.
"When ya make a mistake, admit it, apologize, make amends and fix the system so it doesn't happen again".
Unfortunately, Mr. Rogerson's exemplary conduct has been contrary to the experience of Evelyn Greene with other institutions in New Brunswick, such as the Fredericton City Police, Ambulance New Brunswick, the City of Fredericton, the Everett Chalmers Regional Hospital, some of the registry staff, sheriffs and judges at the Fredericton Court house, the lawyers with several large law firms in Fredericton, staff at several other governmental institutions and the Irving Brothers controlled media.
Ms. Greene was also favourably impressed with the conduct of the security at the Law Library, led by Mr. Steven Stafford, who treated her with dignity and respect when they were asked to execute the orders that arose from the mis-understanding.
The conduct of Mr. Rogerson, Mr. Stafford and others connected with Security at the University of New Brunswick prove that are at some decent people left in New Brunswick and should be a lesson for those with the Fredericton City Police and elsewhere who have treated Evelyn Greene so shabbily over the past few years.